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QUESTIONS? |
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| 414-759-0466 |
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Desktop Management
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Problem overview
Desktop management is a resource intensive and time consuming task. Desktop down time causes employee productivity to drop making desktop maintenance a critical task for a business. Though categorized as mundane work, most service providers would agree that desktop maintenance can keep their technicians booked for hours, thereby creating significant cost for the business owner, while employee productivity also takes a hit.
Our Solution
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- Antivirus definitions checked every four hours for select vendors.
- Temporary file and internet debris removal.
- Weekly Microsoft Patch Assessments followed by Patch Doctor’s intelligent patch deployment and patch failure remediation, all of which are done outside of working hours.
- Volumes scanned bi-weekly to ensure at least 200 MB free space.
- Spyware scans configured for quick scans during the week and full scans on the weekend.
- Microsoft Security Patch deployment available for all security patches or white listed only patches.
- S.M.A.R.T. monitoring checked bi-weekly.
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Key Benefits
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- 24x7 visibility of Windows-based desktops/laptops for all businesses. Proactive service is provided with preventive maintenance scheduled at specified intervals.
- Reduction of your operational costs are achieved because you have AG service desk employees supporting you, who carry out the day to day work of checking Anti-virus signatures, scanning and removing Spyware, updating critical security patches and cleaning temporary files on a regular basis.
- Provide comprehensive reports on inventory and preventive maintenance activities.
- Provide comprehensive tracking of all software and hardware on each desktop/laptop. Changes are also tracked and aid in quicker problem resolution.
- Improve quality of life for you and your staff by having more time over nights, weekends and holidays.
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COMPLIMENTARY SOLUTIONS |
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| Complimentary Solution |
Imaging & Software Deployment
WHY? |
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Reduce OS deployment cost |
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Efficient PC management lifecycle |
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Decreases downtime, risk, and cost of user migrations |
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DOD approved and secure PC retirement plan |
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| ...LEARN MORE >> |
Desktop Backup Solution
WHY? |
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Simple, secure and affordable |
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Reduce business downtime and enhance user productivity |
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On-going support and maintenance |
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E-mail data recovery solution |
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| ...LEARN MORE >> |
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