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Managed Services > Proactive Monitoring
 
Managed Services
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Desktop Management
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Proactive Monitoring
 
Reduce downtime
Reduce operational cost
Regain employee productivity
Improve work life quality
 
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414-759-0466
 
 
 

 



Overview

Server downtime has a high associated cost especially when an organization’s productivity is affected Asanta Group’s server management & monitoring service provides all the back office infrastructure you need, i.e., a well set-up Network Operations Center (NOC); a SAAZ technology platform that has built-in advanced Server monitoring tools; a knowledge base that's ahead of the market to determine what to monitor; a well trained staff to watch alerts and categorize them into Critical and Non-Critical events and conduct detailed analysis to solve the problem; and provide remote remediation services.

Key Benefits
  • Comprehensive Back Office Support that includes remote Server remediation services at predictable, flat monthly rates. No "per-incident" charges or hidden cost.

  • 24x7 visibility with Remote Monitoring and Management specially designed for Small to Medium size Businesses (SMBs).

  • Improvement of your staff’s productivity because our services allow them to focus on project work instead of keeping up with alerts.

  • With the comfort of our high level of accountability, you will be able to beat your completion by offering your customers with an unparalleled service level agreement.

  • Improve quality of life for you and your staff by having more time over nights, weekends and holidays.


Key Features
  • Intelli-Monitoring
    Up to 2000 Server monitors automatically applied to your Servers based on the server configuration.

  • Device Monitoring
    Setup monitoring for SNMP network devices: Printers, UPSs, Firewalls, and Routers

  • Backup Monitoring
    Symantec Backup Exec and Asanta Group’s Business Continuity monitoring integrated in the Management Portal.

  • Linux Monitoring
    Red Hat Linux device availability and performance monitoring

  • Patch Management
    Configure, Deploy and View all MS patches. Automatically scan and deploy Microsoft Security patches.

  • Asset & Inventory
    On-demand access to hardware and software inventory and asset change reports. Download all asset & inventory data and design custom reports.

  • Exchange Mail Transaction Monitoring
    Enhanced monitoring by analyzing the round trip emails between target Microsoft Exchange Servers and Asanta Group’s Data center.

  • Executive Reports
    Monthly high level site overview reports with network health scoring.

  • Anti-Virus Management
    Scheduled anti-virus installation checks and definition updates for over 40 anti-virus applications.

  • Notification Management
    Custom configure email notifications based on alert family and time of day. Choose to receive notifications immediately as alerts are created or after the alert has been analyzed by Asanta Group’s Back Office.

 
COMPLIMENTARY SOLUTIONS
Complimentary Solution
Business Continuity, Disaster recovery and Data Backup
WHY?
Ensure business continuity
Reduce server downtime
Establish a fully tested and ready to execute disaster recovery plan
...LEARN MORE >>    
 
 
 
 
 
 
 
 

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Tel: 414-759-0466
Fax: 480-393-4289
Email: info@asantagroup.com

 

 
 
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